Effective November 6, 2026
Privacy Policy
The Culture IO ("we", "us") is a digital marketing, design and build company based in Albany, New York. This policy explains what information we collect through the-culture.io, how we use it, and the choices you have. Questions? Email dane@the-culture.io.
Information we collect
- Information you give us. When you email us, book a discovery call, or become a client, we receive details such as your name, email address, phone number, company, and anything you choose to share about your project.
- Booking information. Discovery calls are scheduled through Google Calendar appointment scheduling. When you book, Google processes the details you enter and shares them with us so we can hold the meeting. Google's handling of that data is covered by the Google Privacy Policy.
- Usage information. Like most websites, our hosting provider automatically logs technical data such as IP address, browser type, pages visited and referring site, for security and performance. If we add analytics or advertising tools (for example Google Analytics, Google Ads or the Meta Pixel), they may use cookies or similar technologies to measure visits and the performance of our ads.
How we use information
- To respond to inquiries, schedule calls and deliver the services you hire us for
- To send proposals, invoices and project updates
- To improve our website, content and services
- To measure and improve our marketing, including advertising on Google, Meta and LinkedIn
- To protect our site, our clients and our business, and to comply with the law
We do not sell your personal information.
Sharing
We share information only with service providers that help us run the business, such as our hosting provider, Google Workspace and Calendar, Microsoft 365 email, and the tools used for analytics, advertising and project delivery. They may use it only to provide those services to us. We may also disclose information if required by law or to protect our rights.
Cookies and your choices
You can block or delete cookies in your browser settings. You can opt out of personalized Google ads at adssettings.google.com and learn about other ad choices at optout.aboutads.info. You can unsubscribe from any marketing email using the link in that email.
Retention and security
We keep information for as long as we need it for the purposes above or as required by law, then delete it. We use reasonable administrative, technical and physical safeguards, consistent with New York's SHIELD Act, to protect it. No method of transmission or storage is 100% secure.
Your rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. Email dane@the-culture.io and we will respond within a reasonable time.
Children
Our website and services are intended for businesses and adults. We do not knowingly collect information from children under 13.
Changes
We may update this policy from time to time. The effective date at the top shows when it last changed.
Contact
The Culture IO · Albany, New York · dane@the-culture.io